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Justin Hoenke

+64 0** 6** 3***

** Tarikaka**** Street***
***** Wellington***** ****
*** Zealand****

Work experience

Gardiner Public Library November 29, 2021 — Present

Library Director
  • More to come!

Wellington City Library October 2019 — November 2021

Service Manager: Libraries & Community Spaces, Northern Suburbs
  • Strategic direction and leadership for 2 public libraries and 4 community centers.
  • Management of 39 employees including day to day supervisors, 3 specialist librarians, and 31 front facing library customer service staff.
  • Oversee the operation of the Johnsonville Library at Waitohi Community Hub, a community space that includes not only a library but a swimming pool, a community centre, a cafē, and a kindergarden. Opened in December 2019, the overall library business grew by 120% in the first 15 months.
  • Established THE HIVE, the first makerspace for Wellington City Libraries. For this space, I led the team in developing their day to day planning, overall structure, and back-end reporting.
  • Contribute as a member of the Library Leadership Team, a group of 7 staff members who strategically guide the operation and growth of the Wellington City Libraries.
  • Member of the Library Technology Portfolio with a focus on Makerspaces, People Counters, and Booking Systems.
  • Community Development: Member of the Linden Governance Group, which is focused on community development in this area through an expansion of services and programmes at the Linden Community Centre.
  • New Central Library Project: Contributing member with a focus on strategic planning for library services, operations, and partnerships for the proposed new Central Library building at Wellington City Libraries.
  • Actively initiate and sustain successful relationships with other business units in Wellington City Council.
  • Successfully implemented a workplace change management program that reshaped the work processes and procedues for 30 library focused customer service staff.
  • Budget & Finance: Oversee a budget of $1.5 million NZD which includes oversight on staffing, facilities management, and other general library expenditures.

Benson Memorial Library June 2015 — October 2019

Executive Director
  • Successfully led a team of 8 staff members in the daily operations and advancement of the long term goals of a rural public library.
  • Developed a future focused strategic vision, accepted by the Library governance board, to guide the library's direction for the next 5-10 years.
  • Actively initiate and sustain successful relationships with local foundations and grant making agencies. In my 4 years as Executive Director, I secured $159,000 in additional funding to grow services and maintain the library building through grants and private donors.
  • Embarked on an ambitious modernization of library policies and procedures resulting in 21st century library services that can have been individualized for the community. As a result there was an increase in total library circulation by 8% in 2016 and 3% in 2017.
  • Created the position of Historian at the Benson Memorial Library, a full time role whose primary task is providing Titusville, PA with access to quality information about the community's local history and assisting individuals with genealogical research.
  • Developed highly successful relationships with local community organizations to identify their needs and how the library can help through outreach and local public service.
  • Implemented an ambitious workplace change management program to reshape the library's work culture to a focused customer first workplace with community based library programming at its core.
  • Developed and adopted an evidence based decision culture with a robust system of data sets to measure library performance and customer satisfaction monthly.
  • Efficiently manage all of the Benson Memorial Library including all Financial, Human Resources, Facilities and Collection Management aspects of the service, with the development of monthly executive reports delivered to the Library Board.

Chattanooga Public Library April 2013 — June 2015

Coordinator of Tween/Teen Services
  • Successfully led the project to develop, manage, and lead THE 2ND FLOOR, an innovative interactive library space dedicated to discovery & learning that merged traditional library collections with creative maker spaces, learning opportunities, an arcade, and an event space for ages 0-18 and their caregivers. The project proved to be highly successful, having steadily increased library visits and program attendance through the years, culminating with the library surpassing 1 million yearly checkouts in 2017.
  • Senior Management Member of the Leadership team which was responsible for setting the vision and operational directions for the library service.
  • Co-Developed DEV DEV, a highly successful month long coding and robotics camp for teens. After operating as library program for two consecutive summers, this program was adopted by the Public Education Foundation of Chattanooga and continues to be offered to students and teachers to this day as part of curriculum of Hamilton County Schools.
  • Redeveloped a staff of 8-10 employees in their daily operations to have more of a focus on delivering Youth Services programs mixed with traditional library services.
  • Coordinated youth services programs and material collections for 4 branch libraries within the city of Chattanooga, Tennessee to ensure that library events and collections were meeting the needs of each community it served.
  • Developed successful partnerships with other departments of the library as well as outside collaborators and and businesses that led to an extensive slate of events and initiatives at the library.
  • Selected to participate in a case study focused on the work done on THE 2ND FLOOR in the publication "Making + Learning in Museums and Libraries: A Practitioner's Guide And Framework" by the Institute of Museum and Library Services & the Children's Museum of Pittsburgh.

Portland Public Library March 2010 — April 2013

Teen Librarian
  • Developed the Vision, Collection, and Programming for the brand new Teen Library in Portland, Maine. In my three years as the Teen Librarian the program became proven and strong example of teen librarianship and in 2013 I was awarded the Library Journal Mover & Shakers award as a result of my work.
  • Community Outreach: Established and managed relationships with community resources for teenagers including: Portland Police Department, Boys & Girls Club of Southern Maine, and local area high schools.
  • Collaborated with local organizations and community members to create high quality and low cost programs for teens. Partners included; Casablanca Comics, The Telling Room, musician Sonya Tomlinson, and the Maine College of Art.

Cape May County Library May 2008 — March 2010

Teen Librarian
  • Created and implemented an extensive selection of weekly programs for teens ages 12-18.
  • Managed all teen library collections (print, DVD, audiobooks) over 8 library branches.
  • Successfully proposed a circulating video game collection to library management. After this proposal, I managed the collection and helped it grow into a robust collection which remains to this day.
  • Acted as supervisor on evenings and weekends for a staff of 5-7 union employees.

Awards & Honors

  • Library Journal - “Mover and Shaker” Advocate Award, January 2013.
  • Member of the Young Adult Library Services Association President's Task Force, 2013.
  • Mentor, American Library Association Emerging Leaders Program, January 2011.
  • American Library Association - “Emerging Leader” Leadership Award, May 2010.


Wellington City Libraries People Counting Project, a project that focuses on the installation and implementation of a unified people counting for all libraries & community centres managed by Wellington City Libraries. For this project I worked directly with Bellwether People Counting Solutions to identify the needs of 20 sites, manage the installation dates, and set up the user portals for staff that would access the system. As of May 2021, this project is in progress and has a completion date by July-August 2021.

Titusville PA Heritage Connection, an online portal that connects those seeking out historical information about Titusville, PA or genealogical information about their family with the information or local organization in Titusville, PA that would be able to best serve them. This portal was the first of its kind for this region, and since its implementation the site has attracted the attention of those from afar who seek to discover more information about the history of this region and has helped create connections between the library and its users from all around the country. The portal also showcases the library's ever increasing role in building digital capability, collecting the memories of a community, and sharing and celebrating our local stories.This project was done in collaboration with Drake Well Museum, Titusville High School Alumni Association, and the Titusville Historical Society.

DEV DEV: summer of code, a code camp for teens that taught teens the basics of programming in Python, HMTL, and robotics, created in collaboration with nonprofits engage3D and AIGA Chattanooga and fully funded by the Benwood Foundation. This program ran for two summers (2013-2014) at the Chattanooga Public Library before becoming an official part of the curriculum for Hamilton County teachers through the Public Education Foundation of Chattanooga.

Make Art for the Library, an arts based initiative where local high school students worked with students from the Maine College of Art to design and implement artwork in the Teen Library at the Portland Public Library, May 2012.

Searching for ME, a project bringing together words and art created by teens who recently immigrated to the USA, created in collaboration with The Telling Room, Maine College of Art, Portland Public Library, December 2011.

Make Music at the Library, a music project that taught teens the basics of recording, engineering, music composition, and lyric writing, done in collaboration with hip hop artist Sonya Tomlinson, Portland Public Library, Summer 2011.

Game On! Envisioning Your Own Video Game , a project focused on the storytelling elements in video games where teens would write the story behind a video game and draft up basic storyboards for their creation, done in collaboration with The Telling Room, Portland Public Library Fall 2010.


Masters of Library and Information Science January 2007 — May 2008

Clarion University of Pennsylvania

Bachelor of Arts, Creative Writing September 1998 — May 2005

Edinboro University of Pennsylvania

Community Engagement

  • Board Member: Titusville, PA Regional Literacy Council (2015-2019)
  • Board Member: Titusville, PA Senior Citizen Center (2016-2019)
  • Board Member: Titusville, PA Area Hospital Community Board (2019)
  • Board Member: United Way of Titusville, PA(2016-2019)
  • Service Organization: Titusville, PA Rotary Club (2015-2018)
  • Service Organization: Titusville, PA Kiwanis Club (2015-2017)
  • Teen eBook Selector for the Maine Infonet Download Library (2011-2013)
  • Panel Member, Letters About Literature Contest, Maine Humanities Council (2010-2012)

Library Consulting & Public Speaking

  • Nebraska Library Association: Speaker and Preconference Workshop, Lincoln, NE 2018.
  • Northern NY Library Network: Keynote Speaker, Clayton, NY 2016.
  • Clifton Park-Halfmoon Public Library: Staff Development Day, Clifton Park, NY, 2016.
  • Pioneer Library System: Keynote Speaker, Canandaigua, NY, 2016.
  • Library and Information Association of New Zealand Aotearoa (LIANZA): Keynote
  • Speaker, Wellington, New Zealand, 2015.
  • State Library of New South Wales: Featured Guest and Speaker, “The Future of Public
  • Library Services” Sydney, Australia, 2015.
  • State Library of Queensland: Featured Guest and Speaker, “The Future of Public Library
  • Services” Brisbane, Australia, 2015.
  • Texas Library Association Conference: Featured Speaker, “Developing interactive
  • Library Spaces Dedicated to Discovery and Learning” San Antonio, Texas, 2014.
  • Marigold Library System: Keynote Speaker, Alberta, Canada, 2014.
  • Enoch Pratt Library Innovation Expo: Keynote Speaker, Baltimore, Maryland, 2014.
  • Louisville Public Library Strategic Planning Workshop: Guest Speaker, “Developing
  • Interactive Library Spaces Dedicated to Discovery and Learning” Louisville, Kentucky,
  • 2014.
  • Keynote, 21st Century Boys & Girls: Youth Services Leads The Change in Public
  • Libraries, UNCG LIS Alumni Luncheon, Greensboro, NC, March 2014.
  • Moderator and Presenter, The Digital Shift: Reinventing Libraries, Library Journal/School
  • Library Journal Online Event, October 2013.
  • Bibliokarthag Conference Featured Speaker, “Gaming in Libraries” Hamburg, Germany,
  • 32012.
  • Internet Librarian Conference: Featured Speaker, “Gaming in Libraries” Monterey,
  • California, 2012.
  • Presenter, Introduction to Visual Literacy: Strategies for “Reading” Art, Maine Humanities
  • Council, October 2012.
  • Contributing Author, The Library Marketing Toolkit, by Ned Potter, June 2012.
  • Presenter, Content Creation for Teens, Carterette Series Webinars, Georgia Library
  • Association, March 2012.
  • Presenter, Maine Library Association


  • A Day In The Life, Monthly Column, 2017-Present, Information Today.
  • Google Unveils Stadia, Its Bold Vision for the Future of Video Games, March 2019, Information Today.
  • Nebraska Library Conference Reflects National Concerns, October 2018, Information Today.
  • Nintendo Labo Can Help Libraries Join the Maker Movement, July 2018, Information Today.
  • Apple WWDC 2018: It's the Little Things That Mean the Most, June 2018, Information Today.
  • Here Come the Replicants: Google I/O and the Future of AI, June 2018, Information Today.
  • Retro Gaming Gives Libraries a Boost, December 2017, Information Today.
  • Scenes From an Italian Restaurant: An Interview with Trattoria filmmaker Jason Wolos ,
  • November 2017, IndiePicks Magazine
  • Olivia Jane Lands “Between Earth and Air”: Life as an Indie Musician, November 2017,
  • IndiePicks Magazine
  • Tales From The Library Trenches Parts 1 thru 4 , Spring 2017, Information Today.
  • Attention, Libraries: It’s Time to ‘Switch’ It Up , April 2017, Information Today.
  • Libraries: A Global Necessity, February 2017, Library and Information Association of
  • New Zealand Aotearoa
  • The Importance of Connecting, January 2017, State Library of Queensland Australia
  • Plan A Gaming Night With Nintendo’s New Console, Nov 2016, Information Today.
  • Q&A with Justin Hoenke, September 2016, Library and Information Association of New
  • Zealand Aotearoa
  • Q&A with LIANZA 2015 Keynotes, October 2015, Library and Information Association of
  • New Zealand Aotearoa
  • Contributor for Reinventing Reference: How Libraries Deliver Value in the Age of Google ,
  • January 2015, ALA Publications
  • The FUN Theory in Action, September 2014, Benwood Community Voices
  • What in the world is DEV DEV?, May 2014, Benwood Community Voices
  • Honest Conversations, April 2014, Benwood Community Voices
  • Engaging Youth in Chattanooga’s Progress, January 2014, Benwood Community Voices
  • Contributor, The Whole Library Handbook, January 2014, ALA Publications
  • New Perspectives in Leadership, Nov 2012,Library Leadership & Management Journal
  • Contributor, The Library Marketing Toolkit, January 2012, ALA Publications
  • Various Articles at, April 2010-Present
  • Collaboration and Community for a Successful Future, December 2010, VOYA
  • Have Degree Will Travel , October 2010, Library Journal


Avaliable upon request