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Justin Hoenke

justinthelibrarian.com

+64 0** 6** 3**

** Tarikaka**** Street***
***** Wellington***** ****
*** Zealand****

Work experience

Wellington City Libraries October 2019 — Present

Team Leader: Northern Libraries & Community Spaces
  • Strategic direction and leadership for 2 public libraries and 4 community centers.
  • Management of 33 employees including two direct line managers, two specialist librarians, and 29 front facing library customer service staff.
  • Oversee the operation of the Johnsonville Library at Waitohi Community Hub, a community space that includes not only a library but a swimming pool, a community centre, a cafē, and a kindergarden. Opened in December 2019, the overall library business doubled in the first 9 months of operation.
  • Established THE HIVE, Wellington City Libraries' first maker space. For this space, I led the team in developing their day to day planning, overall structure, and back-end reporting.
  • Contribute as a member of the Library Leadership Team, a group of 7 staff members who strategically guide the operation and growth of the Wellington City Libraries.
  • Actively initiate and sustain successful relationships with other business units in Wellington City Council.
  • Focused on implementing a workplace change management program to reshape the team's library and community spaces work culture.
  • Efficiently manage various aspects of the library & community spaces business such as Budgets, Finances, Human Resources, and Facilities Management.

Benson Memorial Library June 2015 — October 2019

Executive Director
  • Successfully lead a team of 8 staff members in the daily operations and advancement of the long term goals of a rural public library.
  • Developed a future focused strategic vision, accepted by the Library governance board, to guide the library's direction for the next 5-10 years.
  • Actively initiate and sustain successful relationships with local foundations and grant making agencies. In my 3 years as Executive Director, I have secured $159,000 in additional funding to grow services and maintain the library building through grants and private donors.
  • Embarked on an ambitious modernization of library policies and procedures resulting in 21st century library services that can have been individualized for the community. As a result there was an increase in total library circulation by 8% in 2016 and 3% in 2017.
  • Created the position of Historian at the Benson Memorial Library, a full time role whose primary task is providing Titusville, PA with access to quality information about the community's local history and assisting individuals with genealogical research.
  • Developed highly successful relationships with local community organizations to identify their needs and how the library can help through outreach and local public service.
  • Implemented an ambitious workplace change management program to reshape the library's work culture to a focused customer first workplace with community based library programming at its core.
  • Developed and adopted an evidence based decision culture with a robust system of data sets to measure library performance and customer satisfaction monthly.
  • Efficiently manage all of the Benson Memorial Library including all Financial, Human Resources, Facilities and Collection Management aspects of the service, with the development of monthly executive reports delivered to the Library Board.

Chattanooga Public Library April 2013 — June 2015

Coordinator of Tween/Teen Services
  • Successfully led the project to develop THE 2ND FLOOR, an innovative interactive library space dedicated to discovery & learning that merged traditional library collections with creative maker spaces, learning opportunities, an arcade, and an event space for ages 0-18 and their caregivers. As a result, the 2nd Floor was highlighted in a case study titled "Making + Learning in Museums and Libraries: A Practitioner's Guide And Framework" by the Institute of Museum and Library Services & the Children's Museum of Pittsburgh.
  • Co-Developed DEV DEV, a highly successful month long coding and robotics camp for teens. After operating as library program for two consecutive summers, this program was adopted by the Public Education Foundation of Chattanooga and continues to be offered to students and teachers to this day as part of curriculum of Hamilton County Schools.
  • Co-Developed MAKE. PLAY. READ. LEARN, an alternative to the traditional public library summer program which focuses on engaging kids and teens in exploring themes such as Music, Art, Technology, Drama, Reading and Writing at the Chattanooga Public Library: http://chattlibrary.org/mprl
  • Coordinated youth services programs and material collections for 4 branch libraries within the city of Chattanooga, Tennessee to ensure that library events and collections were meeting the needs of each community it served.
  • Developed a toolkit for programs & events which helped standardize youth services across 4 branches and aligns programs with STEAM, Common Core, and Every Child Ready to Read standards. The development of this toolkit led to an increase of 33% in circulation for tween/teen materials and program participation by 37% over a one year period. 
  • Redeveloped a staff of 8-10 employees in their daily operations to have more of a focus on delivering Youth Services programs mixed with traditional library services.
  • Developed successful partnerships with other departments of the library as well as outside collaborators and and businesses that led to an extensive slate of events and initiatives at the library.
  • Collaborated with employees of The 4th Floor, Chattanooga Public Library’s community and technology space on technology programs for kids, tweens, and teens and social media related library promotion.

Portland Public Library March 2010 — April 2013

Teen Librarian
  • Developed the Vision, Collection, and Programming for the brand new Teen Library in Portland, Maine. In my three years as the Teen Librarian the program became proven and strong example of teen librarianship and in 2013 I was awarded the Library Journal Mover & Shakers award as a result of my work.
  • Community Outreach: Established and managed relationships with community resources for teenagers including: Portland Police Department, Boys & Girls Club of Southern Maine, and local area high schools.
  • Collaborated with local organizations and community members to create high quality and low cost programs for teens. Partners included; Casablanca Comics, The Telling Room, musician Sonya Tomlinson, and the Maine College of Art.

Cape May County Library May 2008 — March 2010

Teen Librarian
  • Created and implemented an extensive selection of weekly programs for teens ages 12-18.
  • Acted as supervisor on evenings and weekends for a staff of 5-7 union employees.

Clarion Free Library June 2007 — May 2008

Teen Librarian
  • Teen Programming: Developed and implemented all teen programs and events; doubled event attendance.
  • Teen Space Planning: Sought to develop a permanent young adult space to house all teen library materials and to provide teenage library-goers with a relaxing communal space to read and study.
  • Collection Development: Selected and ordered all titles for the teen section.
  • Teen Book Compilation: Organized the assemblage of a bound collection of writings and artwork by local teens.
  • Advisory Board Moderation: Coordinated a Teen Advisory Board that met bimonthly to discuss teen comments and suggestions of current and future library events and materials.
  • Vinyl Record Preservation: Oversaw digitization and preservation of the children's library vinyl record collection.
  • Grant Writing: Composed and submitted grants to enhance both the teen section and the library as a whole.
  • Media Relations: Wrote and designed a brochure highlighting the library's policies and services; managed all publicity and advertising done to promote the improved young adult programming.
  • Staff Support: Substituted and served as the Children's Librarian, overseeing scheduled events and running story time and other job-specific activities for one week.
  • Future Program Development: Aided in the interview process and selection of my predecessor.

Cooperstown Public Library September 2006 — July 2007

Assistant Librarian
  • Assisted the head librarian with interlibrary loan processing.
  • Daily circulation duties, shelving, collection maintenance.
  • Technology Help: assisted many patrons with technology help
  • Cataloging: performed very basic cataloging duties.

Erie County Public Library September 2005 — May 2008

On Call Library Assistant
  • Performed various library assistant duties (circulation, shelving, customer service) on an on call, as needed basis at various branches and the central library of the Erie County Public Library stem.

Media Play June 2003 — June 2006

Merchandising & Customer Service
  • Performed customer service in the Music & Video Games Department.
  • Set up weekly merchandise displays and promotions .

Three Rivers Optical June 2000 — June 2002

Optical Technician
  • During my college breaks and holidays I worked full-time in this optical factory.
  • Sorted incoming work and selected the lenses needed for each job.
  • Processed and shelved incoming optical stock.
  • Processed and prepared optical jobs for the finishing department.

Video Game Exchange August 1996 — August 1999

Customer Service
  • Performed customer service to customers looking to buy and sell video games.
  • Processed used systems and tested their working capabilities.
  • Acted as Manager on Duty at various times of the week.
  • Received and processed weekly shipments.
  • Received and processed used games traded in for store credit by customers.
  • Ran daily financial reports.

Library & Community Projects

Titusville PA Heritage Connection, an online portal that connects those seeking out historical information about Titusville, PA or genealogical information about their family with the information or local organization in Titusville, PA that would be able to best serve them. This portal was the first of its kind for this region, and since its implementation the site has attracted the attention of those from afar who seek to discover more information about the history of this region and has helped create connections between the library and its users from all around the country. The portal also showcases the library's ever increasing role in building digital capability, collecting the memories of a community, and sharing and celebrating our local stories.This project was done in collaboration with Drake Well Museum, Titusville High School Alumni Association, and the Titusville Historical Society.

DEV DEV: summer of code, a code camp for teens that taught teens the basics of programming in Python, HMTL, and robotics, created in collaboration with nonprofits engage3D and AIGA Chattanooga and fully funded by the Benwood Foundation. This program ran for two summers (2013-2014) at the Chattanooga Public Library before becoming an official part of the curriculum for Hamilton County teachers through the Public Education Foundation of Chattanooga.

Make Art for the Library, an arts based initiative where local high school students worked with students from the Maine College of Art to design and implement artwork in the Teen Library at the Portland Public Library, May 2012.

Searching for ME, a project bringing together words and art created by teens who recently immigrated to the USA, created in collaboration with The Telling Room, Maine College of Art, Portland Public Library, December 2011.

Make Music at the Library, a music project that taught teens the basics of recording, engineering, music composition, and lyric writing, done in collaboration with hip hop artist Sonya Tomlinson, Portland Public Library, Summer 2011.

Game On! Envisioning Your Own Video Game , a project focused on the storytelling elements in video games where teens would write the story behind a video game and draft up basic storyboards for their creation, done in collaboration with The Telling Room, Portland Public Library Fall 2010.

Library Consulting & Public Speaking

  • Nebraska Library Association: Speaker and Preconference Workshop, Lincoln, NE 2018.
  • Northern NY Library Network: Keynote Speaker, Clayton, NY 2016.
  • Clifton Park-Halfmoon Public Library: Staff Development Day, Clifton Park, NY, 2016.
  • Pioneer Library System: Keynote Speaker, Canandaigua, NY, 2016.
  • Library and Information Association of New Zealand Aotearoa (LIANZA): Keynote
  • Speaker, Wellington, New Zealand, 2015.
  • State Library of New South Wales: Featured Guest and Speaker, “The Future of Public
  • Library Services” Sydney, Australia, 2015.
  • State Library of Queensland: Featured Guest and Speaker, “The Future of Public Library
  • Services” Brisbane, Australia, 2015.
  • Texas Library Association Conference: Featured Speaker, “Developing interactive
  • Library Spaces Dedicated to Discovery and Learning” San Antonio, Texas, 2014.
  • Marigold Library System: Keynote Speaker, Alberta, Canada, 2014.
  • Enoch Pratt Library Innovation Expo: Keynote Speaker, Baltimore, Maryland, 2014.
  • Louisville Public Library Strategic Planning Workshop: Guest Speaker, “Developing
  • Interactive Library Spaces Dedicated to Discovery and Learning” Louisville, Kentucky,
  • 2014.
  • Keynote, 21st Century Boys & Girls: Youth Services Leads The Change in Public
  • Libraries, UNCG LIS Alumni Luncheon, Greensboro, NC, March 2014.
  • Moderator and Presenter, The Digital Shift: Reinventing Libraries, Library Journal/School
  • Library Journal Online Event, October 2013.
  • Bibliokarthag Conference Featured Speaker, “Gaming in Libraries” Hamburg, Germany,
  • 32012.
  • Internet Librarian Conference: Featured Speaker, “Gaming in Libraries” Monterey,
  • California, 2012.
  • Presenter, Introduction to Visual Literacy: Strategies for “Reading” Art, Maine Humanities
  • Council, October 2012.
  • Contributing Author, The Library Marketing Toolkit, by Ned Potter, June 2012.
  • Presenter, Content Creation for Teens, Carterette Series Webinars, Georgia Library
  • Association, March 2012.
  • Presenter, Maine Library Association

Community Engagement

  • Board Member: Titusville Regional Literacy Council (2016-2019)
  • Board Member: Titusville Senior Citizen Center (2017-2019)
  • Board Member: United Way of Titusville (2018-2019)
  • Service Organization: Titusville Rotary Club (2015-2018)
  • Service Organization: Titusville Kiwanis Club (2018)
  • Teen eBook Selector for the Maine Infonet Download Library (2011-2013)
  • Panel Member, Letters About Literature Contest, Maine Humanities Council (2010-2012)

Creative Endeavours

ABIGAIL FOSTER'S PHOTOSYNTHSIS MACHINE: Songwriter & Musician (2004-Present)
  • Compose and arrange original music for the band Abigail Foster's Photosynthesis Machine
  • Production, Engineering, and Arrangement for all music released by Abigail Foster's Photosynthesis Machine.
  • Released (to date) 8 albums, 3 EPs, and 1 single.
  • Manage funds and expenditures related to the band.
  • Manage the media presence of the band on websites, social media, radio, and more.
  • Coordinate releases of this band on Arbacarba Records through Distrokid.com
  • Manage the band's presence on streaming services such as Spotify, iTunes, YouTube, Amazon Music, and more.
FIDELIA HALL: Community & Arts Center (2015-2019)
In June 2015, my partner Haley and I purchased a 150 year old church in Titusville, Pennsylvania. This space became Fidelia Hall, which was a .66 acre property that included both our family home and a Community & Arts center.
  • Renovation: over the course of 4.5 years we performed a number of renovations to the property including the following; installed two new heating systems and duct work, restored, repaired, and repainted an early 20th century tin ceiling, restored an original hardwood floor, installed a new roof on a handicap accessible ramp, installed new water lines in the church, updated and reconfigured electricity & circuit breakers in the old church to remove all knob & tube, renovated the space to include a new restroom, and more
  • Operations: worked with local artists, community groups, and local businesspeople to bring events and happenings into the community centre space.
  • Management: ensured all bills & mortgages were paid on time, set up the community center space for local groups to use, ran yearly rummage sales to aid in the repair funding.
  • Tenancy Services: worked out leases with people & groups who used the space, managed the leases so that they were paid on time.
ZOMO: Songwriter, Guitarist, Singer (2000-2008)
  • Composed & Arranged original music for the band Zomo.
  • Production, Engineering, and Arrangement for three albums.
  • Released 3 albums of original material: Waiting For The Green, For The Muses, Triangle of Drunk.
  • Worked as part of team to manage funds and expenditures related to the band.
  • Managed the media presence of the band in magazines, on websites & social media, and more.

Publications

  • Monthly columnist for Information Today Magazine, 2017-Present.
  • Google Unveils Stadia, Its Bold Vision for the Future of Video Games, March 2019, Information Today.
  • Nebraska Library Conference Reflects National Concerns, October 2018, Information Today.
  • Nintendo Labo Can Help Libraries Join the Maker Movement, July 2018, Information Today.
  • Apple WWDC 2018: It's the Little Things That Mean the Most, June 2018, Information Today.
  • Here Come the Replicants: Google I/O and the Future of AI, June 2018, Information Today.
  • Retro Gaming Gives Libraries a Boost, December 2017, Information Today.
  • Scenes From an Italian Restaurant: An Interview with Trattoria filmmaker Jason Wolos ,
  • November 2017, IndiePicks Magazine
  • Olivia Jane Lands “Between Earth and Air”: Life as an Indie Musician, November 2017,
  • IndiePicks Magazine
  • Tales From The Library Trenches Parts 1 thru 4 , Spring 2017, Information Today.
  • Attention, Libraries: It’s Time to ‘Switch’ It Up , April 2017, Information Today.
  • Libraries: A Global Necessity, February 2017, Library and Information Association of
  • New Zealand Aotearoa
  • The Importance of Connecting, January 2017, State Library of Queensland Australia
  • Plan A Gaming Night With Nintendo’s New Console, Nov 2016, Information Today.
  • Q&A with Justin Hoenke, September 2016, Library and Information Association of New
  • Zealand Aotearoa
  • Q&A with LIANZA 2015 Keynotes, October 2015, Library and Information Association of
  • New Zealand Aotearoa
  • Contributor for Reinventing Reference: How Libraries Deliver Value in the Age of Google ,
  • January 2015, ALA Publications
  • The FUN Theory in Action, September 2014, Benwood Community Voices
  • What in the world is DEV DEV?, May 2014, Benwood Community Voices
  • Honest Conversations, April 2014, Benwood Community Voices
  • Engaging Youth in Chattanooga’s Progress, January 2014, Benwood Community Voices
  • Contributor, The Whole Library Handbook, January 2014, ALA Publications
  • New Perspectives in Leadership, Nov 2012,Library Leadership & Management Journal
  • Contributor, The Library Marketing Toolkit, January 2012, ALA Publications
  • Various Articles at TameTheWeb.com, April 2010-Present
  • Collaboration and Community for a Successful Future, December 2010, VOYA
  • Have Degree Will Travel , October 2010, Library Journal

Education

Masters of Library and Information Science January 2007 — May 2008

Clarion University of Pennsylvania

Bachelor of Arts, Creative Writing September 1998 — May 2005

Edinboro University of Pennsylvania

Awards & Honors

  • Library Journal - “Mover and Shaker” Advocate Award, January 2013.
  • Member of the Young Adult Library Services Association President's Task Force, 2013.
  • Mentor, American Library Association Emerging Leaders Program, January 2011.
  • American Library Association - “Emerging Leader” Leadership Award, May 2010.

References

Dr. Jamie Henderson
Benson Memorial Library Board Member
Assistant Professor of Mathematics, Penn State
(cell) 814.516.0508
jrh66@psu.edu

Lindsey Frost Dodson
Program Director, Awards and Grants
Mozilla Foundation
(cell) 347.510.7534
lindsey@mozillafoundation.org

Lee Dorsey Hope
Head of Children's Services
Chattanooga Public Library
(cell) 423.505.2241
ldhope65@yahoo.com

Mary Barnett
Public Relations Coordinator
Chattanooga Public Library
(cell) 423.822.0289
acmecatalyst@gmail.com