Resume This resume is made with CVwizard . com . Basic information Name Kaliah Perry Email address kaliahperry @ gmail . com Hello I am very hands on : I craft , I sew , and play piano . I am a creative at heart and I love to organize and make things pretty . For years , I have been in the world of customer service and learned that a smile goes a long way , in person or otherwise . When training new employees , I am able to orchestrate workflow to put their best abilities to use , allowing them to feel both accomplished and respected . Having worked in fast - paced environments like retail and food service , multitasking has become a strength of mine . At the end of the day , my passion is designing graphics and creating visual displays , but I will always greet every customer and coworker with a smile . I am patience and efficient , reliably organized , a diligent worker and listener , and I pay attention to the small details . I am a self - starter and a natural curator of innovative ideas as well . I can adapt to any situation resourcefully and incorporate my skills and experience wherever necessary . Skills & Specialties Interpersonal Skills • Easily Adaptable • Excellent Customer Service • Great Listener • Organizational Skills • Open to Feedback • Self - Confident • Skilled Multi - tasker • Strong Work Ethic Industry Knowledge Branding & Identity • Cash Flow Management • Digital PhotographyInventory Management • Layout DesignOperations ManagementPrint Design • Photo ManipulationPhoto Retouching • Visual Merchandising Tools & Technologies Adobe Photoshop • Adobe Illustrator • Canva • Entrata • Figma • Google DocsMicrosoft OfficeTrello • WordPressWooCommerce
This resume is made with CVwizard . com . Work experience Dec 2019 - Current Leasing Professional Cavalier Crossing • Conduct the leasing process from initial prospect contact to actual occupancy . • Assist in planning , attending , and being an active participant in leasing events . • Daily front desk and receptionist tasks : Operate telephone , computer , copier , fax , and office printers . • • Upkeep the visual appeal of the community , the tour route and the model units on an ongoing basis . • Complete Fair Housing Certification through the Grace Hill Training program . • • Maintain a working knowledge of Entrata software , a database of residents and prospects . • Complete leasing paperwork including audits , reports , housing agreements and contract addenda . • Assist in monitoring renewal efforts . Distribute and follow up on renewal letters and notices . • Help conduct market surveys and shop the competing properties on a quarterly basis . Oct 2011 - Present Entrepreneur KAP . tivate KAP_Culture ( eCommerce , 2019 ) : Customer Service , Order Processing , Invoicing , WordPress Website Design , Social Media Marketing , Email Marketing , Niche Market Product Research . • Conduct research on niche market and product themes , creating overall brand vision . • Build WordPress website with eCommerce functionality and user - friendly interface . • Draw up legal documentation , including Terms Of Service , Privacy and Return Policies , FAQ and have them readily available on website for user access . • Setup email communication and marketing campaign for easy customer service relations . • Setup social media platforms with high quality brand graphics that cater to niche audience . • Communicate with reliable international and local wholesalers to source products from . • Use Trello , Quickbooks , and Google Docs for detailed scheduling and record - keeping . • Stay consistent with order processing , customer service , and marketing campaigns . KA Designs ( Freelance , 2014 ) : Branding Consultant , Web Design , Logo Design , Graphic Design for Web and Print • Collaborate with various clients independently as branding consultant . • Create project proposals and draw up invoicing and legal contract documents . • Draft and create designs for logos , website and social media graphics , and print collateral using technical skills in Adobe Photoshop , Adobe Illustrator , and Canva . • Manage and complete several projects simultaneously . • Follow up to meet client needs , stay withing client budget , and meet deadlines . SophistiCandy ( Blog , 2011 ) : Content Curator , Item Styling , Photography , Writer/Editor , WordPress Website Design , Graphic Design , SEO Regulator
This resume is made with CVwizard . com . • Use content management skills to design , create and implement visual graphics . • Draft , write and edit entries to be posted on schedule . • Handle back - end development and search engine optimization . • Regulate and schedule post summaries for social media marketing . • Research target demographic and reader trends . • Organize , prep and style prop items when necessary for photographic entries . • Stay within design budget while maintaining UX and UI design on the website front - end . • Seek and assist readers and affiliates with questions , comments , and general interest in the site to maintain friendly and helpful blog atmosphere . May 2019 - Jan 2020 Sales Associate UNTUCKit • Greet customers , introduce the brand and MyFit process . • Guide the customer through sizing , textures , and other options based on their needs . • Maintain stock room inventory and visual standards on the sales floor . • Process payment with mobile registers or cash handling . • Handle online orders from in - store mobile devices . • Access customer needs and allow the customer to browse and get familiar with product . • Cross - sell products and team up with coworkers to ensure excellent customer service . • Take note of customer feedback to help with future brand decisions . Oct 2018 - May 2019 Keyholder Eddie Bauer • Maintain a strong brand presentation to maximize the customer experience . • Assist in executing monthly floor set changes and display merchandise to match current promotions . • Role model and coach the Guide Team on selling behaviors that drive sales results and profit . • Meet or exceed expectations for clearly set in daily performance objectives . • Utilize company programs and tools to support the training and developing of the Guide Team . • Adhere to loss prevention methods and critical controls to meet shrink goals and minimize lost revenue . • Work frequently with the public and tackle difficult customer issues . • Handle cash with accuracy , utilize mobile point of sale , and handle catalog ordering processes . Sep 2017 - Oct 2018 Customer Service Representative Crest Cleaners • Greet and welcome customers , assist with pickup and drop - off orders . • Satisfy any special attention requests including starch quantity , pre - spotting , press type , or alterations . • Make sure customer information is up - to - date . Inspect garments for stains , tears , missing buttons , or items/trash in pockets . • Tag garments according to customer information and/or special attention needs , separate garments and sort them based on item type . • Help with production tasks : hanging dry cleaned clothes and shaking out laundered shirts to be pressed , checking and fixing buttons , neatly folding shirts to be boxed , and sorting hangers for re - use . • Scan items by tag so that they can be sorted and filed away .
This resume is made with CVwizard . com . • Keep front of store clean by tidying up tags , pens , and other tools at front registers . Sweep , mop and take out trash and recycling . • Handle cash when necessary , or handle digital register for other forms of payment . • Operate store when management is absent . Jan 2017 - Jul 2017 Coffee Clerk Safeway • Create hand - crafted coffee and tea beverages . • Operate coffee brew equipment . • Operate cash register . • Interact with high volume of customers at a fast pace . • Provide fast , friendly , and efficient service to customers . • Clean and prep food preparation areas , tools , and equipment . • Work independently , using timers and task cards as necessary . • Use written communication skills to keep team informed on important daily tasks and events . Oct 2015 - Apr 2017 Operations Consultant , Sales Associate Sephora Greet and consult clients . Gain and share knowledge of cosmetics , skincare , and fragrances . Service clients in these areas as well as giving best advice on products for daily routines as opposed to products and looks for special occasions . Maintain store appearance , direction of client to product or client to expert . Make sure client has excellent experience service in store . Allow client to access perks and points system in store , online , and through mobile app . Daily processing of damages , testers and known theft product and organization backstage . Shipment and receiving as necessary . Backstage organization , and visual animation prep and procedures . • Use visual merchandising to create a beautiful environment for clients to shop . • Setup , organize and maintain monthly floor sets , weekly merchandise updates , and receive all shipment . • Be detail - oriented and organized when replenishing stock to improve operational efficiency and decrease shrinkage . • Be passionate about merchandise and posses a deep understanding of visual design , concepts , and presentation . Seek out clients to ensure an amazing experience through service , selling , and product application . Manage all merchandising processes , including vendor returns and markdowns , ensuring we meet all deadlines . Perform all operational programs and tasks on an ongoing , scheduled basis , as designated . Oct 2015 - Oct 2016 Keyholder , Customer Service Assistant Paper Source Supports the Store Management team through performing daily store opening and closing operations . Assumes responsibility of all store operations when Store Management personnel are out of the store . Knowledgeable and proficient in technology in order to accurately and efficiently process customer transactions professionally and in compliance with the Paper Source policy ; sales , returns , gift certificates , special orders , etc . Maintain store operations and visual merchandising standards to ensure a grand opening look and feel to our customers . Resolve customer service related issues , elevating as needed to the Assistant or Store Manager . Prepare daily agenda , communicates goals and delegates tasks to Customer Service Associates . Manages inventory integrity procedures with accurate execution of receiving , restocking , transfers and reporting inventory discrepancies .
This resume is made with CVwizard . com . • Maintain standardization of product placement using high - end specialty visual merchandising . • Participate in developing original displays to create a warm and engaging environment for customers . • Host live demos and workshop events to showcase use of tools and products and display creations . • Have a thorough understanding of the company point of view and aesthetic , and have constant awareness of trends in crafting and custom print . • Use strong merchant skills to create an unimagined , inspiring , and dynamic experience for customers . • Work with customers on the sales floor and communicate product knowledge to suit their needs . • Handle cash responsibly and apply computer proficiency skills at checkout for an effortless customer purchasing experience . Oct 2012 - Feb 2013 Sales Associate Anthropologie Participate in creating dynamic artistic displays unique to each store location . Keep the handmade and delicate products organized and maintain standardization of apparel . Specialty retail knowledge and expertise , including apparel , bath and beauty , home decor , and stationary . • Create an unimagined , inspiring , and dynamic experience for customers . • Cash management responsibilities . Dec 2009 - Nov 2015 Shift Supervisor , Barista Starbucks Give Customers the " Starbucks Experience " . Greet and Service Customers , Make and Provide Knowledge of Different Coffees , Teas , Espresso - Based drinks , Blended , and Iced Drinks . Discuss Healthier Choices of Products and Product Variance with Customers . Create a Comfortable Store Environment . • Assist the store manager in executing store operations during scheduled shifts . • Delegates tasks so that partners can create and maintain the Starbucks Experience for our customers . • Anticipate customer and store needs . • Assist with new partner training . • Organizes opening and closing duties as assigned . • Follow operational policies and procedures , including those for cash handling and safety and security . • Provide quality beverages , whole bean , and food products consistently for all customers by adhering to all recipe and presentation standards . • Follow health , safety and sanitation guidelines for all products .